IT Assistant, GS-6, Budapest, Hungary

UNICEF, hasta el 15/12/2016

IT Assistant, GS-6, Budapest, Hungary
Location: Hungary
Closing Date:
The IT Assistant supports users to ensure that effective and efficient solutions are provided to all incidents and queries on IT infrastructure and services. Provides identity and access management support for global services including Office 365 and SAP. Facilitates communication between users, Subject Matter Experts and IT Management. Escalates incidents from users; maintains relevant documentation on known issues, processes and procedures for the Global Help Desk. In addition, the IT Assistant is expected to handle other tasks or projects assigned by the supervisor to support the unit.

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